Kia suggested he drive 100 miles to get the car serviced at another dealer. We were driving down the road, no vehicles in front or to the side, when our glass moonroof exploded. In a short time, the latest iteration of the SUV has had 27 complaints and one recall listed to its name. The dealer was contacted and stated that the amplifier needed to be replaced. My service manager assigned to me was Chris. And here I was thinking plungers were for removing clogs. In the meantime, you are welcome to call us right away at 855-301-2100. . Browse new and used Kia cars, download a brochure, find your dealer and book a test drive online. There are also claims in forums that some Kia dealers refuse to do the work required for the national recall. This website is attorney advertising: prior results do not guarantee a similar outcome. The manufacturer had been informed of the failure. The only warning was a loud popping and static sound from the stereo before the audio nearly stopped entirely. The vehicle was not diagnosed or repaired. $34.57. There's plenty more where that came from. The vehicle had not been repaired due to the parts not being available for the repair. They are usually limited to a specific set of vehicles based on things like model year, manufacture date, and VIN range. Movement that inspires. Purchased mid November 22. Sorting out which topics, problems, and model years have the most overall complaints from owners on CarComplaints.com. - it has not been inspected yet. The manufacturer was made aware of the failure and filed a warranty claim. There are some more out there like mine. Loose glass ended up everywhere, even inside the moonroof area. IT'S NOT CHEAP BEING GREEN. There's a lot of news out there, but not all of it matters. The vehicle was taken to the local dealer where they were unable to identify the failure. I contacted Kia customer service and they indicated that they would not, or could not make one of their dealers service a vehicle, even for a safety recall.. Assuming it to be a software glitch by Kias programmers, he took the car on a quiet street to replicate this by keeping the hatch slightly ajar while coming to a standard stop like a stop sign, as if I had stopped in traffic., I attempted this over a dozen times. Your email Whats your email address? In January 2022, shortly after its release, it was named the UKs What Car? The best way to find out what's wrong with a vehicle is from the people who drive them. There was no reported injuries, fire, or police report. CO is the main greenhouse gas responsible for global warming. I was unable to continue in drive until manually unlocking parking brake, but it took me a minute to figure out what was the issue. Google. My windshield immediately fogged up completely and I had near zero visibility. Who are we? I have informed kia america in irvine, ca with a letter to the ceo over 3 weeks ago but no response. ", they dont plan on contacting owners about the recall until April 10, 2019. The failure mileage was approximately 8,200. To ensure that this was not a singular incident, I took the car on a quiet street to replicate this by keeping the hatch slightly ajar while coming to a standard stop like a stop sign as if I had stopped in traffic as well as stopping as if I was in traffic.. 2020 tacoma Front drivers seat upper portion leaning to right side. You know, subtle stuff like that. - issue has not been reproduced or confirmed by service center. Original review: Nov. 21, 2022. CarComplaints.com has 3,761 complaints on file for Kia vehicles. Additionally, there are complaints to the U.S. Department of Transportations National Highway Traffic Safety Administration (NHTSA) about other problems new Kia EV6 owners are experiencing. 24. blown motor in the 2013 Sorento. Sorento. Lemberg Law is a consumer law firm helping victims of bad manufacturing and run-arounds from auto companies. Videos, could not load under photos: https://drive. The Sportage has been recalled 23 times, the most of any Kia vehicle. My old car has ALL Original parts because I replaced it with originals and its now over 15 years old but still looks brand new so I take pride in my vehicles. And here I was thinking plungers were for removing clogs. The recall is mentioned in one NHTSA complaint, but in the context of another complaint (See 2022 Kia EV6 Brake Problems below). Now they want owners to watch out for signs of a problem oil pools on the ground, check engine lights, a wall of flames shooting out of your hood, etc. A few problems that keep popping up. (we have a video of this happening a 2nd time but we avoided the accident). Car problems happen. Both systems feature voice control and allow the driver to keep their hands on the wheel and eyes on the road ahead at all . Most Frequently Reported Problems Brakes Drivetrain Electrical Engine Exhaust System Miscellaneous Build Quality Poor MPG / MPGe Resale Value 0 25 50 75 100. Documenting the process of troubleshooting commonproblems. WARNING: Until you have the recall repair performed on your vehicle, park your vehicle on a level ground. In sport mode: - dial shift was turned from drive to reverse, but did not engage or was delayed. Tel: (7) 6476711 Website: http://www.yoquierounkia.com Category: Car Parts and Accessories Address Phone details and User . Customer Communication Service. Do not assume that you are entitled to any compensation as a result of the consumer complaints you have. Each time in the 1pedal mode the emergency brakes came on and wouldn't disengage till manually doing so. Cracked windshield I told them that was not acceptable. This is a serious safety problem that could easily lead to a serious accident. An owner who received the safety recall notice reported on Kia EV Forums that he called the local Kia dealer and they refused to do the work, stating that they do not service cars they did not sell. If Head Office cannot help me I will be forced to take this matter even higher. Car of the Year 2022, setting new benchmarks for electric cars. If you'd like to speak to the Kia Business team, please call +44 3332200261. The systems are still functioning but the audio alerts are not. The latest review Service on vehicle was posted on Dec 2, 2022. The 2022 model year of the Kia Seltos records no recalls and complaints, this is probably because it is too early to have any against this model year. None of the complaints involves vehicle rollover when cars are switched off and in Park. I live in the northern latitudes in washington state, on my drive this morning with temps in the low 40's and high humidity the heating/ventilation system just stopped working. Call our Helpline today! I am sending you the important videos of an ev6 that the tailgate is attempting to open/close when car is not on an even surface. However, this isn't a Kia-only problem. Further information on official fuel consumption and the official specific CO emissions of new passenger cars can be found in Leitfaden ber den Kraftstoffverbrauch, die CO-Emissionen und den Stromverbrauch neuer Personenkraftwagen (Guide on fuel consumption, CO emissions and electricity consumption of new passenger cars), which is available free of charge at all sales outlets and from DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Strae 1, 73760 Ostfildern (www.dat.de). Kia Motors has an overall rating of 3.7 out of 5, based on over 666 reviews left anonymously by employees. That . The investigation will focus on the Theta II engine, but the NHTSA plans on looking into tail lights and other potential combustion sources as well.. The automakers have settled similar lawsuits and issued recalls for these clunkers, but the plaintiff suggests not all affected vehicles were included., Its about time. She contacted Kia Motors Korea and they responded to her and solved the problem., With (the) recall, mine was supposedly done 3 weeks ago and (is) still shown on Kia Access and NHTSA as not done.. The best way to find out what's wrong with a vehicle is from the people who drive them. The vehicles audio amp has failed, and various warning sounds are not audible. Apple CarPlay is available for iPhone 5 or newer models. Multiple items failed. Current status is they want the dealership to review the vehicle once the body work has been fixed. When coming to a stop and car does not move a nervous or inexperience driver may panic or not no what to do to remedy the situation, thinking the car is dead. There was enough braking force to stop the car (and prevent further forward motion), but the vehicle will roll backward.. Our new mobile app, "Kia VIK," has consolidated the complete automotive management process from purchase to maintenance and disposal into a single app. Then in May 2022, it was awarded the U.S. News & World Report title of 2022 Best Electric Vehicle. Please enter a valid phone number. There is a risk of not hearing audio safety warnings while driving. This could cause a range of problems from excessive oil consumption to a siezed connecting rod bearing and a total loss of power. The system worked fine for a while but when I took my eyes off the road for a quick minute to grab something from the back seat, the system either disengaged without a waraning or decided to steer to the left outof the lane, because in that short time, it moved two lanes to the left and hit the road barrier deploying the airbags and causing injuries to the passengers. Continue reading article "TRW Crash Sensor Defect", Continue reading article "Kia Theta II Engine Seizing and Stalling", Continue reading article "Rodents Chew Kia's Soy Wiring", Learn more about the 2nd Generation Sorento, Learn more about the 3rd Generation Optima, Learn more about the 3rd Generation Sorento, article "Kia Recalls 2017-2018 Forte to Fix Oil Pump Plunger Clogs", article "Kia May Need to Replace Nu Engines with Faulty Oil Rings", article "Lawsuit Says Not Enough Vehicles Were Covered in the Theta II Recalls", article "NHTSA Opens Investigation into Non-Collision Kia Fires", article "Recall Warns Sportage Owners To Watch for Oil Leaks", The investigation will focus on the Theta II engine, but the NHTSA plans on looking into tail lights and other potential combustion sources as well, they dont plan on contacting owners about the recall until April 10, 2019. The temperature was in the low 40s when the system stopped working. Illustrations may show optional equipment available at extra cost. The contact took the vehicle to a local dealer, where it was diagnosed with needing the amplification to be replaced; however, the part was on backorder. Jaguar Land Rover to Pay $26,500 for Lemon Law Violation. Android Auto is designed to work with Android phones running 5.0 (Lollipop) or higher. I believe the hda software on the ev6 is quite buggy as a similar incident happened a few months prior when the car randomly decided to take an evasive action to the right when there was no one else on the road. The notification was sent to dealers, owners, as well as planned dealers and owners between May 16 and May 25. Based on 12 problem areas, owners have reported the following issues with this vehicle. Resolved "Kia Repair" Resolved "2012 kia sorento" Resolved "the quality tyre" Resolved "Unethical behavior, poor customer service skills.". There is no way to contact an executive at Kia America. The issue affects the 2015-2018 model years with manually-adjusted front passenger seats. When coming to a stop while ascending a hill, the vehicle will roll backward while the brake pedal is depressed. No loan a cars either. KIA Motors has an average consumer rating of 1 stars from 1313 reviews. #Kia | We believe movement inspires ideas. Sounded like a gun going off inside the car. I have the same issue pretty much word for word as written here on a GMC Elevation l which is 3 weeks old. Resolved "fuel consumption" Resolved . With digitalized customer communication, Kia goes above and beyond. The official Kia Europe website. The vehicle was not repaired. I have written a certified letter to the ceo of kia america and was received by front desk/mailroom and I have not received a response or call. Kia corporate and customer service is worthless. The approximate failure mileage was16,030. The recall potentially affects 9,014 Kia EV6 vehicles manufactured from November 17, 2021- April 7, 2022. $9.82. By the end of June 2022, Kia had sold 12,568 EV6 units. By matching owner complaints with recall, investigation and technical service bulletin data we've come up with a list of the most common Kia problems for every model and generation. But, on the very same day (May 11) that Kia Motors America issued a media release boasting about the accolades Kias first dedicated EV is earning, it issued an Important Safety Recall. I have been in contact to kia customer service and honestly they have been of no assistance. B2024 ADU10. Seldom do you find fallacies and problems in a new vehicle within months of its introduction in the market, but the 2022 Kia Telluride is an exception. The brakes had become very hot from my short drive seeking a safe place to stop. I asked if it was supposed to fall into a thousand sharp pieces even if debris hit it and got no response. When vehicles have recurring problems or there are issues that impact on your use of the car or its value, they may be defined as lemons. UR017 AY002CK. In this case, foreign particulates can slip their way past the oil filter and stick onto the plunger's sharp edge, causing reduced oil pressure and engine lubrication that can cause irreversible damage if left untreated.. The problem lies in a shift-by-wire system that contains a Shifter Control Unit (SCU) and a parking pawl actuator. While at the charging station utilizing the radio, the battery and collision warning indicator lights were illuminated. 29. engine blown in the 2013 Optima. COMPLAINT #14938 - Customer Service Issues. There is a structural issue where the hinges from the tailgate attaches to the body. And Kia America is ignoring the issue. $93.71. Running tally of owner grievances filed to CarComplaints.com. There were no warningss before or during the incident to indicate any kind of issue. The other refers to the emergency and parking brake. Driver behind the stalled vehicle may plow into the rear end of the stalled vehicle. During the failure, the lane departure assist, parking assist, and other unknown functions became inoperable. Compensation for potential legal violations, and any results obtained, depends upon the specific factual and legal circumstances of each case. Further information on official fuel consumption and the official specific CO emissions of new passenger cars can be found in Leitfaden ber den Kraftstoffverbrauch, die CO-Emissionen und den Stromverbrauch neuer Personenkraftwagen (Guide on fuel consumption, CO emissions and electricity consumption of new passenger cars), which is available free of charge at all sales outlets and from DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Strae 1, 73760 Ostfildern (www.dat.de). The two complaints about brakes are a little different. I have also contacted kia consumer affairs and keep getting stalled. While driving with the hatch open, while carrying objects to long to place in car, (the drive was less than one mile and yes I had a red flag on my kayaks) I was driving in what is called 1pedal driving. November 2022 Overview. I checked various user forums for the vehicle and it appears others are having similar if not identical issues. High quality, reliable, durable. A simple online search for kia ev6 amp fail will yield results. 22. I had driven the car for about 80 miles on a mix of urban expressway, parkway, and city streets, when inexplicably the "frunk lid" (or hood) released itself from the fully closed position to the "ajar" position. You can file a complaint in a local consumer protection office. For more information, you can contact USA.gov and you can call them on 1-844-USAGOV1 (1-844-872-4681). This undoubtedly a software glitch by kia's programmers. All i need is a duplicate key . The exterior ev pedestrian alert sounds are still functioning. Enter your state. The amp for the audio system has failed. The latest complaint Kia Repair was resolved on Aug 27, 2021. - vehicle went forward instead of reverse, after dial was turned to reverse. There's a lot of news out there, but not all of it matters. We've even ranked vehicles by their reliability. There was enough braking force to stop the car (and prevent further forward motion), but the vehicle will roll backward. To open fully, one must manually release the "safety catch," after which it would open fully. By Brian Jones | Updated on September 26th, 2022. I attempted this over a dozen times. Brian Jones spent more than 20 years working as an ASE Certified Master Tech and Parts Specialist at multiple dealerships. In your case file a complaint with the NHTSA that Kia is not honoring a safety recall., Another wrote: From what I have been told by an owner who had a problem with a Kia, the problem lies with Kia America here as they are not responsive and their caring for customers is horrible. I feel this is a safety problem that the area of the body where the hinges attach is not stiff or strong enough to open/close the heavy unbalanced tailgate when the car is not completely level causing damage to the area of the body part of the tailgate and tailgate safety switch not allowing the tailgate to close. Sound off and share your experience with other visitors in the comment box below. Google. There are a lot of owners that are having the same problem. This becomes a safety issue for the following reasons. Kia doesnt know how theyll fix the problem and they dont plan on contacting owners about the recall until April 10, 2019. Time-sensitive, free repairs for widespread safetyproblems. Kia wants to see if they can recreate the incident. The battery was replaced but the failure persisted. In this case, foreign particulates can slip their way past the oil filter and stick onto the plunger's sharp edge, causing reduced oil pressure and engine lubrication that can cause irreversible damage if left untreated.. There is one recall on the EV6 that potentially affects 9,014 vehicles. reviews & complaints. This is a serious is, mine is cosmetic as it came that way from the factory but I feel for the same reason, maybe car, tailgate or assemblers were not completely level during tailgate installation or maybe car was moved on assembly line with tailgate open causing the misalignment on mine and some others. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Kia dealers have been instructed to update the SCU software at no cost, but some owners are complaining that their dealers refuse to do this. Their response in turn was: In the event that you believe Kia has been unable to satisfactorily address the concern, a special alternative resolution program called BBB AUTO LINE is available to you., Another member wrote: Kia customer service is totally useless. There is a final note that if dealers do not respond to service requests, for owners to call Kias Consumer Assistance Center. Signup for free email alerts over at CarComplaints.com. The contact owns a 2022 kia ev6. The dealership and manufacturer inspected the glass and refused to agree it was defective. The contact stated while driving 60 mph and on a call via bluetooth, the front speaker failed to work properly. Kia is just ignoring this as I feel if the truth comes out they will be forced to recall the ev6 and they have no solution. Write a comment below to share online. The forward collision sensor became inoperable. Sold as a hybrid, plug-in hybrid or electric vehicle, the redesigned 2023 Kia Niro crossover grows larger, roomier, edgier, and more efficient in earning a TCC Rating of 6.8 . CO is the main greenhouse gas responsible for global warming. 3. A generation is a group of model years where little, if any, changes were made. The contact stated that the stereo system started making abnormal noises then went black. There is no mention in the Kia EV6 owners manual on this issue. Rodents just can't resist the soy-derived wire coatings used in Kia vehicles. I checked various user forums for the vehicle and it appears others are having similar if not identical issues.. - no warnings or messages that we can recall prior to incident. Lemberg Law will evaluate your case. I sent a certified letter of complaint to the CEO (that) was received by (the) front desk/mailroom but never got a response or call. I believe it is unsafe to have a vehicle apply the parking brake on its own with no way to release the parking brake without stopping. We were driving down the road, no vehicles in front or to the side, when our glass moonroof exploded. Here's a handful you should avoid. As mentioned above, one refers to rolling backward. 2022 Kia Telluride User Complaints and Problems. Brian has become an authority in the industry, traveling across the country to consult for car dealerships and contributing his expertise as a writer for several major automotive publications. Recall repairs are offered free to owners and lessees, but most are limited-time offers. The chewed up wires are costing owners hundreds, and sometimes thousands of dollars in repairs. Whats your name? Find great deals and sell your items for free. Immediately we saw glass pour down the back of the car, (and) wind started to erratically shake the sunshade, which thankfully was closed at the time of the event. However, for the 2021 model year, there are a total of 52 complaints and one recall. Plus, they're a great way to vent. The brand new, all-electric Kia EV6 First Edition vehicle hit the market running after being unveiled to the American public in September 2021. No warning lights / sounds activated. Things You Can Do Yourself When You Have a Lemon, Background Check Errors Can Cost you a Job and So Much More, Tenant Data Services Screening Report Dispute False Info or Errors, How to dispute background check errors that cost you a job, Forward Collision Avoidance: Automatic Emergency Braking, Service Brakes, Structure:body, Unknown Or Other, Lane Departure: Assist, Lane Departure: Warning, Back Over Prevention: Warnings, Electrical System, Electrical System, Equipment:appliance:tv/radio/speakers, Back Over Prevention: Rearview System Braking, Lane Departure: Blind Spot Detection, Unknown Or Other, Forward Collision Avoidance: Automatic Emergency Braking, Forward Collision Avoidance: Warnings, Lane Departure: Blind Spot Detection, Forward Collision Avoidance: Adaptive Cruise Control, Forward Collision Avoidance: Automatic Emergency Braking, Lane Departure: Assist. The rear and surround cameras work, and the parking distance system still displays a visual alert but the audio alert cannot be heard. Your author Whats your name? First, there is no mentioned in the kia ev6 bible on this issue and this will take place, so there is no warning to the driver that this going to happen. The fuel consumption and CO emissions of a vehicle depend not only on the efficient use of fuel by the vehicle, but are also influenced by driving behaviour and other non-technical factors. If there is any voltage fluctuation when the EV6 is switched off and in Park, the SCU might disengage the parking mechanism. Great ideas come to you when you're on the move, whether you're walking, running . Kia Genuine Parts are just like the original parts your vehicle left the factory with. The vehicle was not repaired. When coming to a stop, the car does not move. Kia is just ignoring this as I feel if the truth comes out they will be forced to recall the EV6 and they have no solution. Brakes. We have based this report primarily on information provided by Kia Motors America, the NHTSA, and information gleaned from a Kia forum. You know, subtle stuff like that. Contact your local Kia dealer for more information. Damages to car is roughly k and luckily it was not worse as loss of life could have happened. I asked if it was supposed to fall into a thousand sharp pieces even if debris hit it and got no response.. This could cause a range of problems from excessive oil consumption to a siezed connecting rod bearing and a total loss of power. The rings are harder than normal and can chip or scuff the cylinder bore. Or, instead you can send a secure message to our legal team. 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