From hashtags to filter Is Instagram dying? The short answer is, no! Afterpay is not available on purchases of gift cards or back ordered items. You don't have sufficient funds on your credit card. I have just updated my theme and now afterpay messaging is no longer appearing on my product or checkout pages. please help. 1. Not all items on eBay can be used with Afterpay, and even then I believe there are limits with Afterpay as well. The problem with ZipPay is that you cannot repay it in 4 easy instalments, you can only use it like a credit for the entire amount. Experts are third-party developers and designers who are very knowledgeable in implementing custom code to Shopify stores, so they're a great resource to consider using for this task. Thanks for sharing the link to your store. I spent a stupid amount of time on this for no reasonThankyou, i feel silly, but appreciate it! Hey,@Catrinnarenee! i have done all the steps required with id / key / activate in shopify payment bla bla bla.. i have the message at product page but there is no pay with AFTERPAY at checkout.. The service is completely free for customers who pay on time - helping consumers spend money responsibly, without incurring interest, fees or revolving in extended debt. There, you'll find instructions from other merchants who are also using this payment gateway and were successfully able to add the logo to their footer. i recently added afterpay to my store but its not displayed anywhere and isnt showing on my product page. Hi Afterpay won't display as a option on my website i have activated it under payment provider on shopify and entered my merchant id ect. Choose your items. The page I need help with: [ log in to see the link] Viewing 5 replies - 1 through 5 (of 5 total) Plugin Author Afterpay For personalised technical support, please submit a dedicated support request from the Afterpay Help Centre here: How to use Afterpay in store at Old Navy. Review your order and delivery details, then select Pay with Afterpay. This could be an account-related issue, in which case Afterpay will be able to provide you with guidance. Download the Afterpay App. As previously mentioned in this thread, you'll just need to go through your entire checkout (without processing a payment) in order to see Afterpay. Afterpay might not be showing because of your store currency settings. Would you mind having a look at my site to see if you can see the issue? Copy and Paste the code provided online into theme.liquid and save. In the meantime, it would be super helpful if you could let me know whether you still see Afterpay reflected as an option on your product pages? Is this a screenshot taken from your own online store? Here's what it looks like: With this option present, customers will be able to choose Afterpay as a payment method when completing their purchase. Head to a retailer accepting Afterpay and activate the Afterpay Card in the app and pay using Apple Pay or Google Pay. Click " Install app " to continue. I noticed this today as well. I have set up my account with Afterpay, but when I save my Merchant ID and key, only my Merchant ID saves. merchant.com.afterpay.afterpay-payments-production. Afterpay is also available to use in the iOS version of the Gap Inc. apps. Because you aren't seeing it, it sounds like you haven't yet passed through the Information and Shipping stages to the Payment stage, which is a common occurrence that many merchants in this thread were facing. The store location under Woocommerce settings has been set to USD and location United States. If you can share a screenshot of what you're seeing instead, that would be super helpful. Same here..all AfterPay options gone..hopefully it's just a technical issue and Ebay hasn'tabruptly dumped Afterpay in favour of Zippay. In order to have this payment option show here, it looks like you'll need to add this custom coding from the Afterpay site. I can no longer see the Afterpay option but it seems to have been replaced with Zippay. You've done a great job with your theme, by the way! on Next, it would be a good idea to double-check your account settings in Afterpay to ensure that you're not in test mode. I cant get afterpay button to show at checkout. 12:02 AM. Afterpay has been added as a payment option and all settings have been configured. I just took a look at your product pages and your online checkout here on my end and I actually see Afterpay present on both. 04:47 PM Thanks for joining in. As mentioned above, the Afterpay payment option can be found on thePaymentstage in your online checkout, as shown here: If you are wanting to have Afterpay appear on your product page as well, then you will just need to follow the instructions outlined inthis help doc. Here's how to pay with Afterpay on eBay: At checkout, select Afterpay from the list of payment methods. If your account credentials are correct and your Afterpay account is completely activated, then it sounds like it could be a browser issue given the fact that the key isn't saving. Message 1 of 10 Latest reply. I don't know why they can't do both either? Hello Afterpay is not showing up in checkout as and options and can not showeing up in ebay. I'd love to take a look at things on my end, so do you mind sharing your store URL with me? This is just a screenshot of a random listing: on My name is Rae, and I work for Shopify. The topic Afterpay not showing in category, product and checkout page is closed to new replies. However, this was because they did not proceed to the Paymentstage. Looking forward to your response! Afterpay will often check to see if your balance can cover the first payment. The only problem is that it does not show up at all as a payment option on the checkout page. Shopify will ask you to grant Afterpay permission to process orders & refunds. Configuration. Julie | Social Care @ Shopify- Was my reply helpful? Help! 18-11-2022 Btw, Im using WP Rocket plugin for caching purposes. Thanks for joining in on the conversation. So I am trying to set up after pay, I have added it as an alternative, I have added the secret key for my account, I have added the code found on their documentation, but it still doesn't appear in the checkout. Weve got 12 great tips to increase your Instagram following Here! This is what it looks like: Keep in mind that Afterpay is an option once you reach thePaymentstage of the online checkout, which is immediately after the customer selects their preferred shipping method on theShipping page. In fact, Afterpay is not showing up as a payment option for any item on ebay that I click on or try to checkout regardless of the category or price so there must be a fault with the payment system. If so I am not aware how to structure this at all and need help. So I am trying to set up after pay, I have added it as an alternative, I have added the secret key for my account, I have added the code found on their documentation, but it still doesn't appear in the checkout. Julie | Social Care @ Shopify- Was my reply helpful? Mark it as an Accepted Solution- To learn more visit the Shopify Help Center or the Shopify Blog, I can't get it to show up at all. Afterpay not showing in category, product and checkout page, https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406. Hopefully someone will have some answers. Keep in mind that this does require some custom code, so it may be worth reaching out to aShopify Expertif you need any assistance! I'm glad to hear that you've successfully set up Afterpay as a payment gateway. I just proceeded through your checkout and Afterpay is indeed an available option. I appreciate you hopping into the conversation! SAN FRANCISCO, Nov. 11, 2020 /PRNewswire/ -- Afterpay (ASX:APT), the leader in "Buy Now, Pay Later" payments, announced today that it has partnered with Gap Inc. to bring . Click Like to let me know! Here's what I see when I'm on that page: So, it looks like you're all set and you should be able to accept payments with Afterpay now! save returning customers' payment and shipping information, If you are wanting to have Afterpay appear on your product page as well, then you will just need to follow the instructions outlined in, . i recently added afterpay to my store but its not displayed anywhere and isnt showing on my product page. I also have it installed on our website but it is not showing up for a customer to use it. Added my merchant key and code and after pay isn't displayed on my website or at checkout. Viewing 3 replies - 1 through 3 (of 3 total). If you are based in Australia, your store currency would need to be AUD in order for Afterpay to show. With a bit more context, I should be able to pinpoint the issue. These optionssave returning customers' payment and shipping information,allowing for a faster checkout process. 18-11-2022 For personalised technical support, please submit a dedicated support request from the Afterpay Help Centre here: A team member will then reach out to you within 1 business day. But It was still an option as of a few days ago. Ive installed the codes in themes for After and its functioning and displays under my products but does not display on checkout. Next, Click Action navigate to edit code and click edit code. Please consider the following suggestions. Thanks for joining in on the conversation. The code you added to your theme is intended to display the Afterpay logo on your product pages, rather than your checkout. This could be an account-related issue, in which case Afterpay will be able to provide you with guidance. I know this question is from a year ago but I was looking for the answer myself & found it so I'm adding this comment in case someone else has this same question - - - your order can't contain in-store pickup & ship . www.ulyssesjewellery.com.au. I'd be glad to offer some insight here. Afterpay might not be showing because of your store currency settings. 18-11-2022 Afterpay is eligible in the currency that corresponds to your Stripe Account location. I have added afterpay as an alternative payment method I have followed all instruction but afterpay is not showing as below. Click Like to let me know! From hashtags to filter Is Instagram dying? The short answer is, no! However, when testing your checkout, I do see that Afterpay is an available payment method. I'm helping out my colleague Julie here, and I wanted to jump in and answer your question. Navigate all the way down to html/ and press enter key twice. https://api.us.payments.afterpay.com. Based on the screenshot you shared, it looks like you're still on theInformationpage in the checkout, rather than the Paymentpage. I am having the same issue as some other people. 0 Helpful Reply. 04:35 AM. I actually had an item page open from about 2 hours ago that had Afterpay listed as an option but when I refreshed that page just now, Afterpay disappeared and it does not show up in the checkout for that item now either. The Afterpay card can be used for eligible purchases in all Old Navy, Gap, and Gap Factory stores. I dont want to use zip I want to use afterpay . I have both but only use Afterpay for my eBay purchases. If you are still having troubles adding Afterpay to your product pages, then I suggest contacting a Shopify Expertfor assistance. Keep in mind that this does require some custom code, so it may be worth reaching out to a Shopify Expert if you need any assistance! Feel free to respond here and let me know! If not, the API credentials may not have been entered correctly. 02:49 AM. website: www.magnetfishingaustralians.comThankyou in advanced! It is possible that your order may be declined, even if the order amount is less than your estimated spending limit, as Afterpay uses a variety of factors to determine approval of orders. Has anyone else noticed this? If you can share the link to your store, I'll be able to take a look at your online checkout so I can better assist. On theInformationpage, you'll only see express checkout options, which generally included accelerated payment gateways like Shop Pay, PayPal Express, Google Pay, Apple Pay, and Amazon Pay. Check that the Afterpay minimum and maximum order values have been loaded into the plugin settings page. My previous responses in this thread also include screenshots of what this looks like, so I recommend checking those out! I correctly configured the settings and added correct the Merchant ID and Secret Key on the Afterpay dashboard. Hi @yazwest90. If you are based in Australia, your store currency would need to be AUD . For example, if you are a US based merchant, then Afterpay will show when the store currency is USD. Can you please see what is wrong with my coding? Thank you for your question. 855-289-6014 or submit a question here . @yazwest90 its not based on the store location in your Woocommerce settings. Weve got 12 great tips to increase your Instagram following Here! In the meantime though, when you originally tried to set up Afterpay, did you follow the steps listed here? The page I need help with: [log in to see the link]. https://www.chasingthemoment.com.au/collections/necklaces/products/18k-gold-plated-chasing-rainbows- Afterpay has instructions on how to add their messaging to your product pages. Completing the below steps will enable and display Afterpay as a Payment Method. Thanks for hopping into the conversation and I appreciate you sharing the link to your store. In this case, you'll just want to ensure that you are using a supported browser; we recommend Google Chrome. Also, have you double-checked to see if your Afterpay account still connected inSettings > Payments? 18-11-2022 As I said in the other thread, I can see it. I took a look at this help doc from the Afterpay Help Center and it looks like some custom code is required in order to add Afterpay to your product page specifically. Can you help fix this? Posted December 16, 2021. I have been approved for Afterpay and they have said it is fully functional on my website but Afterpay wont appear at checkout. Keep in mind that this does require some custom code, so it may be worth reaching out to a, Sales Channels, Payments Platform & Wallet API, add their messaging to your product pages, this custom coding from the Afterpay site, 12 Ways to Increase your Following on Instagram, Troubleshooting: Products aren't displaying in my collection. Afterpay has transformed the way people pay by allowing shoppers to receive products immediately and pay in 4 instalments over a short period of time. If you have a question about your Afterpay account, please contact the Afterpay toll-free Customer Support line at. I took a look at your site on my end, and I can see Afterpay offered as a payment option in your checkout here: However, the screenshot you sent where Afterpay isn't showing references the cart drawer on your site instead. Once complete, your product page should look just like the first screenshot you shared. I'm curious to know if you've made any theme changes or edited your theme's code at all. Nov 11, 2020, 08:01 ET. I hope this clears things up, but let me know if you have further questions! On 8/9/2021 at 11:34 PM, queenslanderaviaries said: Yes, multiple times with no response ever! - Was your question answered? I would like to ask why the Afterpay is not showing on Category, Product and Checkout page? It was there earlier but not displayed now. We assume other people are having issues as well. Click Like to let me know! Afterpay has some information on this here. Is anyone else having trouble with Afterpay today. If your account credentials are correct and your Afterpay account is completely activated, then it sounds like it could be a browser issue given the fact that the key isn't saving. When you get to thePaymentpage in the checkout, you'll see the option to pay with credit card (through Shopify Payments), PayPal, or Afterpay. It's also a good idea to clear your cache and perhaps try again using a different device or internet connection. Mark it as an Accepted Solution- To learn more visit the Shopify Help Center or the Shopify Blog, It appears to be showing on this product page:https://babycoshine.com/products/baby-safe-bpa-free-banana-teether-toy. on @glam123- Thanks for confirming that you've entered your Merchant ID and Secret Key on Shopify's end. I am certain they make it harder for everyone so the people who answering in this forum can keep their job.. it's a total conspiracy. Am I missing anything or misconfigured some settings? I followed the Afterpay Site Messaging guide to add the coding into the theme liquid but that seems to have only added the small symbol on the footer. As long as your account is configured correctly on Afterpay's end and you have successfully activated it in Shopify, you should see Afterpay as an option on the Payment page within your online checkout. In fact, Afterpay is not showing up as a payment option for any item on ebay that I click on or try to checkout regardless of the category or price so there must be a fault with the . If you're not seeing it in the checkout, then it sounds like you haven't yet completed the account setup and you'll just need to follow Afterpay's instructions here. If you take a look at the previous responses in this thread, you'll notice that a few other merchants were also experiencing the same issue. Have you already created an account with Afterpay? Let me know if you have any further questions. Thanks Julie! We are committed to ensuring we support responsible spending. @Nilaygajera- I appreciate you sharing those screenshots. Thanks for hopping into the conversation! In this case, you'll just want to ensure that you are using a. Mark it as an Accepted Solution- To learn more visit the Shopify Help Center or the Shopify Blog. Thanks for hopping into the conversation! I was trying to accept your solution, but it wasn't linked. Then, 'Payments' will be an option to select on the 'Settings' page. 01:57 AM. I've tried everything. eBay will be loosing out if they have shafted AfterpayBecause I wont be using zip, on It's important to mention though that this is a third-party coding snippet that isn't supported by Shopify, so if you need any assistance with this, I recommend contacting Shopify Experts for more help. There is some custom code required and Afterpay's help doc outlines exactly how you will need to edit your theme's code to achieve this. This is the issue. I saw something about codes but was unsure if this was a shortcode or an actual language code (html, js, etc.) You open an account & get a limited credit (like $500 & up) to pay off monthly with higher fees. Copyright 1995-2022 eBay Inc. All Rights Reserved. The above details should get you on the right track to adding Afterpay to your cart drawer, but please keep me posted on how this goes! Taking a look at your online checkout here on my end, I do indeed see Afterpay as an option. ______________________________________________________. If Afterpay is activated and still not displaying in your checkout, then it's likely that you haven't proceeded to the Payment stage in the checkout. on But lets explore some things to consider wh Have you created a collection on your online store and experienced an issue with adding yo Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Once you log in to your Shopify admin via this link, you should see the option to click on 'Settings' at the bottom of the left hand sidebar. To add the Afterpay logo to your Shopify store, login on to your Shopify store and click on Online Store. 18-11-2022 18-11-2022 For example, if you are a US based merchant, then Afterpay will show when the store currency is USD. on Did you get a chance to check that out? https://lusciousl.com/cart. Afterpay's help doc outlines exactly how you will need to edit your theme's code to achieve this. They've put next to the payment option "buy now pay later" buy it doesn't spread across 4 instalments like Afterpay. Shopify doesn't show me a settings and payment providers. 11:58 PM. 18-11-2022 on After navigating through your online checkout here on my end, I can confirm that Afterpay is an available payment method. What is that location? - Was your question answered? If your account credentials are correct and your Afterpay account is completely activated, then it sounds like it could be a browser issue given the fact that the key isn't saving. The "Squarespace Failed Customer Payments" page has refereced that afterpay can't be used when people use in-app browsers. As for your checkout pages, the theme update shouldn't have removed Afterpay as an available payment method; as long as Afterpay is activated in Settings > Payments, customers will see it as an option in the Payment stage of your online checkout. I've made it available in payment options I'm not sure on what else to do. Its based on your stripe account location. Unlike@williamb,I'm not able to see the Afterpay logo on your product page. Afterpay is a buy now, pay later (BNPL) service that allows customers to pay for online orders in four interest-free payments over six weeks.. In this case, you'll just want to ensure that you are using a, Sales Channels, Payments Platform & Wallet API, https://babycoshine.com/products/baby-safe-bpa-free-banana-teether-toy, 12 Ways to Increase your Following on Instagram, Troubleshooting: Products aren't displaying in my collection. The page I need help with: [log in to see the link]. Because that is what dictates the settlement currency for Afterpay. There are some extra steps you'll need to take in order to have Afterpay appear on your product pages. Have you had a chance to check with Afterpay to make sure you're using the correct key? Support Plugin: Payment Plugins for Stripe WooCommerce Afterpay Not Showing on Checkout Page. Finally, if you can both share your store links, that would be super helpful. 17-11-2022 Do you have Afterpay enabled in Settings > Payment providers? For Afterpay to be displayed as a payment method in your online checkout, you'll need to have activated Afterpay in your Shopify admin,over inSettings > Payments. Your rainbow products are super cute, by the way! My items are showing Afterpay may be available & also Zip may be available?? Select theme.liquid. Have you had a chance to check with Afterpay to make sure you're using the correct key? Here's a screenshot of what I'm seeing here on my end: Have you had a chance to reach this stage in the checkout? They'll be able to get this added for you, no problem. In order to successfully offer Afterpay on your Shopify store, you will need to follow Afterpay's installation instructions, which can be found here. Here's what I see on your product page: When I add this product to the cart and proceed to the checkout, I see Afterpay as an available payment option. I'm able to see Afterpay as a payment option here on my end, so it looks like you've enabled Afterpay correctly. I'm in a similar situation. If so, I recommend checking out this forum post. If you are wanting to have Afterpay appear on your product page, however, then you will just need to follow the instructions outlined in this help doc. Once you enter your information and proceed through the checkout steps, you should notice Afterpay as an option. Afterpay does not approve 100% of orders. 0b2a7f5e-b7c4-4cb8-a24d-4839611b15be Instantly create your account. Earlier in this thread, I shared ahelp docfrom the Afterpay Help Center that outlines how you can do this. Thank you so much. Here are the top 5 reasons you may have been declined. In order to pay with Afterpay you need to have enough funds on your credit card for the first payment amount. - edited Sign in to your Afterpay account, or sign up. Are you also wanting to add the Afterpay logo to your website's footer? Afterpay helps me so much to spread repayments over 4 instalments. If not, the API credentials may not have been entered correctly. There are plenty of Shopify Experts skilled in custom code who would be happy to implement this for you. If, on the other hand, Afterpay is an available payment method in your online checkout, but is not showing on your product page, then you'll just need to edit your theme's code by following the instructions outlined in Afterpay'shelp doc. In order for customers to see Afterpay as a payment option, you will need to have added this particular gateway in your payments settings. Rae | Social Care @ Shopify- Was my reply helpful? Afterpay is eligible in the currency that corresponds to your Stripe Account location. In the first screenshot, I see Afterpay as an option. 04:47 PM. 04:37 PM. It's also a good idea to clear your cache and perhaps try again using a different device or internet connection. If you take a look at the previous responses in this thread, you'll notice that a few other merchants were also experiencing the same issue. Thanks for sharing the link to your store. Afterpay not showing on Checkout page sgx (@sgx) 2 weeks, 2 days ago Since upgrading to the latest version of WordPress the Afterpay checkout option shows on the product and cart pages but does not show at checkout at all. I was informed of this when she exhibited issues and, sure enough, it's not showing on our site. Did your customer happen to mention whether she was able to proceed to this step in the checkout? Select Continue to place your order. Once complete, your product page should look just like the first screenshot you shared. If you've already created an Afterpay accountand have completed the installation instructions, but still aren't seeing the Afterpay option, please feel free to share your store link here. Tap the 'Card' tab and follow the prompts to set up the Afterpay Card & add it to your digital wallet. Did you happen to check out these specific instructions? 02:33 AM. I have the same issue, after pay is not available at checkout. We also have instructions on how to configure third-party payment providers that outlines this process. If you've followed the advice outlined in this thread and you're still not seeing Afterpay, feel free to send me a link to your store so I can take a look at the checkout here on my end. Might be something to do with the current Zip promotion? In this case, you'll just want to ensure that you are using a supported browser; we recommend Google Chrome. Hi, I have completed all the steps below: I can see shopify at Checkout but NOT on each product page which is the problem? Select the country of your Afterpay account and verify your identity with email or . If Afterpay is activated and still not displaying in your checkout, then it's likely that you haven't proceeded to thePayment stage in the checkout. - Was your question answered? same thing happened here. I also see Afterpay as a payment option in your online checkout, directly on the Payment page. Taking a look at your product pages, I can see the Afterpay logo directly above the Add to Cart button. You do not have permission to remove this product association. on If your account credentials are correct and your Afterpay account is completely activated, then it sounds like it could be a browser issue given the fact that the key isn't saving. Thanks for sharing the link to your store. Yeah Afterpay was working fine earlier with all items I was looking at. I use Elementor and have researched other threads concerning page builders. Thanks for sharing the link to your store and including that screenshot. . Check out more information on Shopify Experts here. To keep things simple, I'll reply to each of your questions here. Western Australia Seller Community Connect, Were improving eligibility criteria for eBay Plus. If you've already tried editing your theme's code and you still aren't seeing Afterpay on your product pages, then I would suggest contacting a Shopify Expert for assistance. 01-12-2022 Keep in mind that this also requires you to create an account with Afterpay, at which point you'll be provided with a Merchant ID and Secret Key that you'll just need to enter on Shopify's end, over inSettings > Payments. 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