But, on average, fixing issues takes around 10 minutes to an hour. Remember that your Windows might delete or remove your configurations or any extra installed software. Her articles focus on solutions to various problems that many Windows users might encounter and she is excellent at disk partitioning. Restart and then open Command Prompt as administrator and run the following commands in Safe Mode: Please remember to mark the replies as answers if they help. Is this because I am booting off a repair disk to try and access this command? Select the disk partition or storage location where you lost dataand click"Scan". Step 2. Step 4. Once the scan is through, you can use the DISM commands again. Step 2. Navigate to the bottom and click on the properties. Under security settings on the mount folder, all users for the machine have full read access. This will restore your PC, and its file will allow you to use DISM again. Error: 2 Unable to access the image. ">DISM /Online /Cleanup-Image /ScanHealth") also aborts with error 2. Run CHKDSK Tool Method 3. rev2022.12.9.43105. I want to be able to quit Finder but can't edit Finder's Info.plist after disabling SIP, MOSFET is getting very hot at high frequency PWM, Typesetting Malayalam in xelatex & lualatex gives error. So download it and utilize it! dism.exe /image:C: /cleanup-image /revertpendingactions Reboot your pc and dism.exe /online /cleanup-image /startcomponentcleanup 2 Im_gonna_fart 1 yr. ago I have an active internet connection. In this section, you will reset your PC to its former settings. >dism.exe/image:C /cleanup-image /revertpendingactions, Deployment Image Servicing and Management tool. Copyright MiniTool Software Limited, All Rights Reserved. Then, select the targetdataand click the "Recover" button to save them to another safe spot in the PC or an external storage device. I recently started deploying WIM files via WDS and a PXE server however when maintaining images for updates / drivers etc I am having trouble un-mouting the images. So, if you have a third-party tool, you will have to disable it by checking how to disable it. Open Microsoft Defender from the system tray. Step 4. It's a comprehensive tool that allows you to recover and restore any lost files during multiple instances, such as: These are some of the reasons that make this remarkable tool an obvious choice to help you restore any DISM-related files. It always abort around 39%. Sometimes you simply need to revert to a system restore point to get DISM to work again. Step 2: Select This PC and right-click Local Disk (C:). We'll answer all these questions and explore a few ways to fix them. Step 3: Restart your PC and access Windows Recovery Environment. Right click Start and then selectCommand Prompt (Admin). Please read the entire post & the comments first, create a System Restore Point before . Then go to Command Prompt. 4. deleted .wim file. are interrupted, temporarily disconnect from the network, and consider running commands from WinPE instead. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. This recovery software will start scanning the disk tofind all lost and deleted files. Type "dism.exe /image:C:\ /cleanup-image /revertpendingactions" and press enter. Refresh DISM Tool The first method is to refresh the DISM tool. When your DISM tool doesnt work and Disk Cleanup cant free up much space, you can try using Disk Defragmenter to rearrange fragmented data. Microsoft suggests using the System Update Readiness tool to fix any issues with your Windows. I have used the correct parameters but the available command don't have "CLEANUP-IMAGE" option. If the error in hand reoccurs, try the next solution. Since then I can boot to the Windows logo with spinning dots and then it's BSOD. So, you get the DISM Error 2. Here, I will talk about DISM error 2. What happens if you score more than 99 points in volleyball? By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Type this command:exe/image:C /cleanup-image /revertpendingactions. However, some users have reported that they encountered errors while using this tool. If DISM failed on your system and throws error code(s) like 87, 112, 11, 50, 3, 87,1726, 1392, 1393, 1910 you might be able to fix the problem simply by disabling certain antivirus features or by disabling or uninstalling your antivirus altogether. Today, we will analyze one of the leading issues: DISM Error 2. You can disable the Antivirus software for some time and see if the error solved or not. But for Microsoft Defender users, here's how they can do it: Step 1. Also, running the DISM command in Safe mode with Networking may solve the issue. Our previous post has already introduced DISM error 50. I. SOLVED dism.exe /image:C:\ /cleanup-image threw Error 2 There was a brief power outage and my PC, which I put to sleep, rebooted, but Windows 10 hung randomly, so I manually rebooted. Step 2. This will revert pending tasks, and this includes any Windows updates that are pending. Anybody know what the Issue is? If this does not help,activate and use the built-in super-admin accountin Windows. 1. Therefore, many people can fix DISM Error 5 Access Denied by simply making sure the current logged in user has administrator privilege on the system. Unable to access the image. chkdsk /r returns no error. When you run the DISM scan on your Windows 11 or Windows 10 system, you may get the Unable to access the Image Error 2, which consequently stops the Windows system image and component store repair operation on your device. From there, you can try to apply DISM commands again to try and replace or fix corrupted files. Should I give a brutally honest feedback on course evaluations? One such tool is DISM, which allows Windows to fix issues or replace corrupted files. If somebody lets me know if this works, I'll make accept this answer. However, DISM isn't free of problems itself, and many people run into issues with it. Deployment Image Servicing and Management (DISM.exe) is a command-line tool that can be used to service a Windows image or to prepare a Windows Preinstallation Environment (Windows PE) image. Therefore, ensure you're using the proper methods to restore your files and implement fixes for DISM Error 2. Follow the on-screen instructions until your PC restarts. Theres no anti virus which is running at the moment and the install.wim is provided via a virtual mounted ISO (using the build-in Windows feature for this), Besides that, many other operations using DISM (e.g. Connect and share knowledge within a single location that is structured and easy to search. To learn more, see our tips on writing great answers. Uninstall or Disable Antivirus Method 4. Here is how to fix DISM error 2 via System Restore. Open CMD as administrator on Windows. There are times when your PC has a lot of junk built up. In the start menu, search for Control Panel and open it. Launch EaseUS Data Recovery Wizard on your Windows 11, Windows 10, Windows 8, or Windows 7 computer. But that's when a lot of people face the issue, which is DISM Error 2: Many things can cause this annoying issue. So I end up, I have no knowledge of how to finish it. Under security settings on the mount folder, all users for the machine have full read access. Once its done, click Apply and OK. You can also try performing a system restore to fix DISM error 2 unable to access the image if you have created a System Restore point. through Explorer. So, let's dive right into it. Then click Create a restore point. Click on "Scan drive" when Error checking prompt shows up. The exe command doesn't work. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. I am trying to update the Windows PE disk that is part of Windows AIK for windows 7 and I keep gettign the following error: "Error: 267 Unable to access the image. Please attach it to your next reply and try booting again. Downloading and replacing files that might be causing the issue; Repair the overall health of your Windows. To fix that, you can restore Windows System by doing this: Step 1. In this way, you can revert some changes of your computer to an earlier state, which is helpful to fix various problems. Pick the restore point and click on "Next". Sherry has been a staff editor of MiniTool for a year. I'm no longer able to try the solution. If you have feedback for TechNet Subscriber Support, contact
The DISM error 2 can happen because of the Antivirus installed on your computer. Step 3. However, what's important is that you recover and restore the lost files using a capable tool like EaseUS Data Recovery Wizard. Next up, find the System Restore option and click on it. Press Check under the "Error Checking" section. EaseUS data recovery experts have uneaqualed expertise to repair disks/systems and salvage data from all devices like RAID, HDD, SSD, USB, etc. If both procedures fails to resolve the issue, you can try In-place Upgrade Repair. Restore Windows System Method 5. What is the full path? So, you get the DISM Error 2. I have successfully mounted a .wim recovery file, and I can access the folders etc. Then you can run the command dism.exe /online /Cleanup-Image /RestoreHealth and check if it works properly. Step 3. So, when there's bad internet, it's unable to download the files required for it. One of the main things that might be getting in the way of your DISM fixes could be your antivirus program. If you still encounter DISM error 2 during the process, try the next solution. The "Option is unknown" error is caused by a few reasons, as we mentioned before. check image path and windows directory and have read permissions on folder . Also, do not mount images to protected folders like the User\Documents folder. There are times when DISM has pending commands, so it doesn't take anything new. Then click Optimize under Optimize and defragment drive. DISM will use Windows Update to provide any files that are needed to fix corruptions. Therefore, you need a powerful and reliable recovery tool like EaseUS Data Recovery Wizard. I ran the following command andalways get this error: It always abort around 39%. Another way to fix the DISM error 2 is to refresh the DISM tool. It's also important to understand that DISM Error 2 could be caused by lousy internet. Reset the PC or Laptop Method 1. In this case, you can run the DISM scan and specify another source. Step 5. How long should DISM RestoreHealth take? 7. if the wim still shows as mounted, run dism /cleanup-wim (again). Heres what i did. (Translation: The DISM log is:.) Is it correct to say "The glue on the back of the sticker is dying down so I can not stick the sticker to the wall"? Recover Not Showing Up/Disappeared User Folder and Files in Windows 10, 5 Ways to Fix the "Device Doesn't Support Miracast" Error in Windows 11. That's why removing those junk files is essential as allowing DISM to download or use additional files. Step 3. I understand this is not exactly programming, but thought I'd ask here anyhow. In this case, we will use CMD to refresh the DISM tool. How do I tell if this single climbing rope is still safe for use? Hello Internet! As a side point, Its better to run DISM command with internet access. This post provides the most applicable solutions to the error. Read: There is a system repair pending which requires reboot to completeif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'thewindowsclub_com-banner-1','ezslot_6',819,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-banner-1-0'); Its likely the error youre currently getting is due to the Windows image on the PC is damaged or corrupted. Make sure that the image path and the Windows directory for the image exist and you have Read permissions on the folder. Open my computer and right-click on C Drive. Then run Command Prompt as administrator. Step 6: Execute the sfc/scannow command and wait until the process is completed. After you do this, make sure you run DISM to fix any errors or issues with your Windows. Regarding DISM appearing to freeze at 20% but being successful, sometimes you need to hit Enter a couple times to refresh the screen and you will see it leap ahead. But, as soon as it's done, we recommend you turn these settings back on immediately. Make sure that the image path and the Windows directory for the image exist and you have Read permissions on the folder In the Task Sequence I see that the command is trying to run. 4. She has received rigorous training about computer and digital data in company. DISM is a utility for advanced users to clean, slim, backup, update or recover their Windows operating system. Step 5. Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP (2006-16) & a Windows Insider MVP. Here's how: Step 1. This will refresh your DISM tool and allow it to restore to its neutral state. I wanted to create Windows 10 Lite, I didn't succeed either, so I downloaded the English version but I also couldn't integrate CZ there. In this case, your next line of action is to reset Windows 11/10 or Cloud Reinstall to reset every Windows component. Unable to access the image. Thank you to everyone who tried to help me. Boot your computer and then run in recovery command prompt, 4. Find Recovery options and click on "Reset PC". The commands I am running are (run as administrator): Dism /Get-WimInfo /WimFile:c:\wim\boot.wim DISM /Mount-Wim /wimfile:c:\wim\boot.wim /index:1 /MountDir:c:\mount Dism /Image:c:\mount /Add-Driver /Driver:c:\drivers\latitude /Recurse Then click Next. It's not really crashed. Recover Lost Files Before Windows Repairment, How to Fix DISM Error 2 Option Is Unknown. Solution 4: Fix the error using the Disk Defragmenter Then right-click Command Prompt from the search results and select Run as administrator. If DISM processes
To subscribe to this RSS feed, copy and paste this URL into your RSS reader. It depends on the level of corruption of your Windows or the number of missing files. But I keep getting error 2: "Unable to access image." . And turn Cloud-delivered protection off as well. Solution 1: Disable or Uninstall Your Antivirus, Top 5 Solutions to DISM Error 2 on Windows 10. DISM: Why am I getting Error: 2, unable to access the image. This will revert pending tasks, including any Windows updates. Have you ever encountered DISM error 2 on Windows 10? Before trying to fix DISM Error 2, recovering and restoring the files lost in the process is essential, yes, there are times when DISM goes awry and causes you to lose crucial dataparticularly on C drive. How to smoothen the round border of a created buffer to make it look more natural? To fix the problem, you can try disable or uninstall your antivirus application temporarily. On the other hand, an antivirus tool (not Windows Defender) might prevent Windows from downloading the files needed, which might be causing this issue as well. This typically occurs due to insufficient permissions on the system. Sometimes, a driver update or a Windows Update, in general, may get in the way of DISM. You can double-click to preview the scannedfiles. Startup diagnostics doesn't work. Why does the USA not have a constitutional court? ALL RIGHTS RESERVED. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide. Make sure that the image path and the windows directory for the image exist and you have Read permissions on the folder. Lets see the listed solutions in detail. Step 2: Input the command: dism.exe/image:C /cleanup-image /revertpendingactions. DISM Error 2 occurs when you try to use it to fix your Windows. You can clean up the system components, and specify an alternative Windows image repair source, which will then be used to repair a corrupted Windows image by following the instructions described in this post. A file called fixlog.txt will be created on your USB afterwards. Allow it to restore to that point. There are times when Windows doesn't have the files required to use DISM properly, and hence, it downloads pertaining files from Microsoft. Hi all, I've been searching for answers the past few days. in my case the command was There is an error in cloris_sun's example commands. Preview and restore lost Windows files. Step 7. However I got an error 2: Unable to access the image. Uninstall | Refund Policy | Privacy Policy | License Agreement | Terms & Conditions | My Account. When the scan process completes, click "Filter" > "Type" to specify lost file types. After the operation, you can try running DISM commands and check if the error has been fixed. In other words, if the first fix works for you, you don't have to try the next one. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware. Click "Next" when the System Restore wizard opens. Run Command Prompt, and execute the following command: Afterward, restart your PC, and on boot, run the command below in elevated Command prompt to clean up the component store: Restart your computer once the cleanup completes, and run System File Checker in Safe Mode. So, it's important to use the Check Disk method to fix errors and clean up other junk data. On running DISM scan, the error was triggered. It's important to understand that all these methods require one to try one after the other. 3. DISM is the acronym of Deployment Image Servicing and Management; it is actually a command-line tool built-in every Windows system (Windows 10, Windows 8, Windows 7, etc.). Find the Manage Settings option and click on it. Log in as administrator and follow the steps below. By the way, she is patient and serious. Making statements based on opinion; back them up with references or personal experience. As the name indicates, it uses online and offline means to repair your Windows. A small bolt/nut came off my mtn bike while washing it, can someone help me identify it? If the issue still persists, I suggest you refresh DISM tool: 1. Theres no anti virus which is running at the moment and the install.wim is provided via a virtual mounted ISO (using the build-in Windows feature for this) Besides that, many other operations using DISM (e.g. An error occurred while attempting to start the servicing process for the image located at C:\. DISM error 2 usually comes with a message unable to access the image while running some commands related to dism.exe /image:C: /cleanup-image. For instance: These are some of the common reasons behind DISM Error 2. However, you will also have to install drivers and other software. tnmff@microsoft.com. Step 1. Copyright 2022 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, There is a system repair pending which requires reboot to complete, activate and use the built-in super-admin account, 87, 112, 11, 50, 3, 87,1726, 1392, 1393, 1910, Fix Failed to connect to server error on OBS Studio, BlueStacks Failed to install on PC [Fixed], Printer not working after Windows Update [Fixed], Microsoft starts offering Windows 11 to Windows 10 22H2 users via OOBE, Microsoft Forms gets thousands of new Themes, ONLYOFFICE Docs SaaS Review : Real-time Document Editing & Collaboration Within Your Platform, Top PC Optimizers Black Friday & Cyber Monday Deals 2022 . That's why it's essential to ensure the integrity and health of your hardware before you try any fixes. Step 1: Press Win + E to open File Explorer. Step 1: Press Win + S to open Search and type cmd in the search box. Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP (2006-16) & a Windows Insider MVP. Memperbaiki DISM Error 2: Unable to access the image Not the answer you're looking for? Press the Windows button on your keyboard. This section will help you find answers to any further queries. Then choose Properties. The system cannot find the file specified. There are times when issues are beyond DISM repairs, so a total reinstall might be required. Therefore, you need to use this tool, and here's how you can do that: Note: To guarantee a high data recovery chance, install EaseUS data recovery software on another disk instead of the original disk where you lost files. Step 2. Community. Thanks for contributing an answer to Stack Overflow! In the next option, select "Keep my files". We do not currently allow content pasted from ChatGPT on Stack Overflow; read our policy here. Make sure that the image path and the Windows directory for the image exist and you have Read permissions on the folder. If the problem still appear, you might need to reset your PC with Keep my files option. Ready to optimize your JavaScript with Rust? Removed Registry entry for Mounted Image. DISM is mainly used for mounting and servicing the Windows images (including the ones used for Windows Recovery Environment, Windows PE, and Windows Setup) before deployment. Is this an at-all realistic configuration for a DHC-2 Beaver? Help us identify new roles for community members, Proposing a Community-Specific Closure Reason for non-English content, Image inside div has extra space below the image, Unable to resolve "unable to get local issuer certificate" using git on Windows with self-signed certificate, Mount SMB/CIFS share within a Docker container, Mount current directory as a volume in Docker on Windows 10, central limit theorem replacing radical n with n. Can a prospective pilot be negated their certification because of too big/small hands? If I use dism.exe I get the following error. To refresh DISM Tool, you can use the revertpendingactions parameter for DISM. Then press Enter to execute it. Windows has many inbuilt tools made for recovery and restoration. After mounting a image to my local C drive in the folder 'mount', I run the command: I've looked far and wide on the internet and have failed to find an answer. I resolved the issue using start up repair to get to the dos prompt and then by navigating in DOS back to my OS drive as that is where the image is Inside the settings, turn Real-Time Protection off. There are times when DISM has pending commands, so it doesn't take anything new. While hardware is rarely the issue, it cannot be ruled out. It's commonly used to solve problems on PC. Open Settings and go into System options. C:\dism /image:c:\ /add-driver /Driver:e:\Drivers\ /recurse. Site design / logo 2022 Stack Exchange Inc; user contributions licensed under CC BY-SA. Execute this command:exe /online/Cleanup-Image /StartComponentCleanup. Make sure that the image path and the Windows directory for the image exist and you have Read permissions on the folder." Does balls to the wall mean full speed ahead or full speed ahead and nosedive? This will ensure that your PC is reset to the basic settings. Why is it so much harder to run on a treadmill when not holding the handlebars? So, we'll try to fix those issues and get DISM up and running again. Step 3. Appropriate translation of "puer territus pedes nudos aspicit"? This cleans up the component store and helps everything to run properly again. So, it's crucial to ensure that yourestore backup filebefore proceeding with these steps: Step 1. Then check if the DISM works properly. DISM refers to Deployment Image Servicing and Management. 2. Since this scan will fix any errors or remove any files that might be getting in the way of DISM, chances are you won't be getting Error 2 anymore. If you are doing this for a live OS, use the second command, but use dism.exe and a space before options. Forum. I've even looked at the two DISM entries in Task Manager and they showed 0% CPU and yet, hit enter a few times and it shows up as running or done. In some cases, the security software could get in the way of some processes on your computer, which might be the reason for DISM error 2 unable to access the image. Make sure that the image path and the Windows directory for the image exist and you have Read permissions on the folder. Find centralized, trusted content and collaborate around the technologies you use most. If youre facing the same problem, you can follow the solutions listed in the following contents to solve it. Refresh DISM Tool Method 2. Click Next to skip the wizard. Step 5: Restart your computer and start Windows in Safe Mode. And the highlights are below here: The first method is to refresh the DISM tool. Yes, it can repair Windows as long as the problem is related to missing or corrupted files. 5. The folder is the temporary folder on X:\windows\temp as DISM has to be run from WinRE, so /OFFLINE - no /Online solution will help with this case (I am aware this can be tried with install.esd too). Error: 2, Unable to access the image, Make sure that the image path and the Windows directory for the image exist and you have Read permissions on the folder. How to Fix the "API-Ms-Win-Crt-Runtime-l1-1-0.dll Missing" Error? Besides the steps mentioned in this section, we'll help you with a video about fixing DISM error 2. These are some of the most reliable ways to fix DISM Error 2 in Windows 10 or 11. So, only use this option in dire cases. Error: 2 Unable to access the image. Is there any reason on passenger airliners not to have a physical lock between throttles? Here are the detailed steps. This way, It does get necessary files from the MS repositories to replace and remediate the damaged system files. It's a Windows built-in tool, which mounts and services the Windows Images. This solution worked for an affected user that had a brief power outage and the PC in sleep mode rebooted, but Windows froze and was manually rebooted and got to the Windows logo with spinning dots screen and then crashed with a BSOD. It is so easy to use, right? Step 6. 5. dism /cleanup-wim (again) 6. dism /get-mountedwiminfo. If you are wanting to cleanup an image, you need to specify the path to where the image is mounted. in my case my O/S drive is C:\ and my new drivers were on a thumb drive in a folder called Drivers SFC will scan your system for issues related to operating system files. Copyright EaseUS. First, please ensure youre using the correct version of DISM that is installed with the Windows ADK. It does it by: The tool is a command line for CMD.exe, which then initiates repairs through various means. By Timothy Tibbetts Deployment Image Servicing and Management (DISM) tool is often a requirement before running System File Checker. ">DISM /Online /Cleanup-Image /ScanHealth") also aborts with error 2 Its a Windows built-in tool, which mounts and services the Windows Images. But first, let's talk about DISM itself. Step 1: Open Search utility and then input restore in the search box. Dalam ketiga kasus diatas, anda dapat meninjau file log yang terletak di C:\Windows\Logs\DISM\dism.log. If the error is cleared, you should consider uninstalling that Antivirus application and use a better one. 2. what i could from the mounted folder (not sure i needed to) 3. dism /cleanup-wim. There are some solutions provided by MiniTool Partition Wizard and you can feel free to have a try to fix this error. The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log. I've looked far and wide on the internet and have failed to find an answer. For more information, review the log file. In the Control Panel search, look for Recovery. Extract it to the root of your USB drive along with the fixlist.txt and repeat the process for launching FRST from the command prompt, but this time press Fix. Created by Anand Khanse, MVP. Download the attached file fix.zip. If the error still exists, you should move on to the next solution. So, what is it, and how does it happen? Asking for help, clarification, or responding to other answers. In this case, what worked was to Restore Windows Registry, and afterwards, running the DISM tool completed without throwing any error code. Step 5. Step 3: Select a system restore point according to the description and the creating time and data. Step 3: In the pop-up window, select Tools tab. At this point, if the error in highlight is still not fixed after you have exhausted the options above, its most likely due to some kind of severe system corruption. Bm chu - Trang thng tin tng hp chia s kin thc v mi mt trong cuc sng She has a wide range of hobbies, including listening to music, playing video games, roller skating, reading, and so on. Before you roll up your sleeves and dive into the solutions below, you can carry out the following pre-tasks, and after each task see if the DISM tool runs without issues and throwing error codes: If the initial checklist didnt pan out, your next line of action to resolve the DISM Unable to access the Image Error 2 on your Windows 11/10 computer is to refresh the DISM Tool by refreshing the DISM tools on your PC, the /Restorehealth switch will be automatically enabled to run scans and repair the corrupted files automatically from the operating network. Step 4. Then follow the onscreen instructions to finish the process. This section will find five different methods to help you fix DISM Error 2. In other words, it repairs your Windows by the means mentioned before. Head into Virus & Threat protection. Here's how: Step 1. Now, it's essential to understand that Windows Defenderrarely stops your PC from using an in-built method like the DISM. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Step 2. Once done, you can try using DISM commands, which will indeed work. When the DISM Error 2 occurs on your system, the known accompanying error description could be any of the following; In all cases, you can review the logfile located at C:\Windows\Logs\DISM\dism.log. dism.exe /image:C /cleanup-image /revertpendingactions, dism.exe /online /Cleanup-Image /StartComponentCleanup, Windows 10 Installation, Setup, and Deployment, exe/image:C /cleanup-image /revertpendingactions, exe /online/Cleanup-Image /StartComponentCleanup. If so, it seems like my only option is to reformat the computer because I am at a serious loss here. CGAC2022 Day 10: Help Santa sort presents! I am hoping some amazing sys admin out there has run into this or has more brainpower to debug this than I do. Step 2: In the pop-up window, click System Restore button. This browser is no longer supported. Its commonly used to solve problems on PC. Without it, System File Checker, or sfc /scannow, may not work properly. flag Report Once you disable your antivirus, repeat the DISM scan again. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'thewindowsclub_com-medrectangle-4','ezslot_2',829,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');If the DISM Unable to access the Image Error 2 has occurred on your Windows 11/10 computer, to resolve the issue, you can try our recommended fixes below in no particular order (after you must have gone through the initial checklist) and see what works for you! The system is unable to find the files required to conduct repair or replacement, Error caused by a bad internet connection, Antivirus tools or software getting in the way of DISM, Corrupted DISM servicehence needing a complete reinstall, Lousy sector on your hard drive or general hardware issue, Restore files lost during DISM has gone bad, Recover in case of a damaged or broken hard drive, Restore files lost in formatting or partitioning. It's Deployment Image Servicing and Management. However, the user later reported it wasnt a DISM problem, rather it appeared that after the power outage the Registry got super corrupted. Run the DISM scan and specify another source, Reset PC or Cloud Reinstall or perform In-place Upgrade Repair. Step 4. So, it should be run before the DISM commands. Solution 1: Disable or Uninstall Your Antivirus Solution 2: Refresh DISM Solution 3: Run Disk Defragmenter Solution 4: Perform a System Restore DISM refers to Deployment Image Servicing and Management. My problem is: The directories I need to access to recover files (like Users\Default user) gives me a "Access is denied" message. Microsoft Q&A is the best place to get answers to all your technical questions on Microsoft products and services. Then finally, you can run the command below. Step 4: Input dism.exe /online/Cleanup-Image /StartComponentCleanup and press Enter to clean up the component store and help everything to run properly again. How to solve the problem? 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